Vitality Medical recognizes and respects the importance our customers place on privacy and security. To assure our customers a safe and confidential shopping experience, Vitality Medical uses Secure Sockets Layer (SSL) technology to protect the security of your online order information. When you enter your credit card number and personalized information into the order form, it is transmitted across the Internet in an encrypted form, and then decoded when it gets to us.

To check or verify the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see a closed lock or an unbroken key (depending on your browser), then SSL is active and the server is secure. You can also double-check by looking at the URL address line of your browser. When accessing a secure server, the first characters of the site address will change from “http” to “https”.

Some browsers and firewalls do not permit communication through secure servers. If you access Vitality Medical through an insecure connection you will not be able to place an order online. If you cannot access our shopping cart, please print out our order form and place your order by phone at 1-800-397-5899.

How does Vitality Medical use my information?
When you make a purchase from Vitality Medical, we use the information you provide to us (name, address, phone, etc.) to process your order. We do not share or sale this information to third parties. All information is considered private and confidential and is used only to help us serve you better and improve your shopping experience while online with Vitality Medical.

Use of Cookies:
Vitality Medical uses a browser feature known as a cookie. A cookie is a simple file that stores your personalized information on your hard drive so you don’t have to reenter it a second time when revisiting our website. Cookies help to improve and personalize your shopping experience by increasing our web pages responsiveness and decreasing time between downloading as you browse or surf through our website.

Our Safety and Security Guarantee:
Vitality Medical provides a safety and security guarantee for all purchases over our website. Our guarantee will pay up to $50 in the event of unauthorized use of your credit card through no fault of your own while shopping at Vitality Medical. While purchasing over the Internet keep in mind that most all banks cover charges that result from unauthorized use of your credit card.

If you have any questions concerning our privacy and security policy, we can be reached at [email protected] or by telephone at 1-800-397-5899 (outside USA 804-422-9000).