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Mission StatementVitality Medical's Mission Is To Provide Our Customers Quality Home Health Products That Will Improve Their Health, Comfort, Longevity, And Safety. We Are Focused On Our Customers' Needs, And Provide Excellence In Service, Confidentiality, And Cost-Effective Home-Delivery Of Healthcare Goods.
Location & Hours of OperationLocation Email: [email protected] Hours of Operation Phone Number Fax Number
About Vitality MedicalVitality Medical is an online specialty home health products company dedicated to providing confidential, convenient, and cost effective home-delivery of healthcare goods directly to your doorstep. No membership is necessary. Whether you are shopping for a single product or are interested in establishing an account for frequent or regularly purchased products, our friendly and professional staff are interested in meeting your needs. At the core of our business we are committed to service quality and satisfied customers. We recognize and respect the importance you place upon your privacy and we are sensitive to your changing health needs. We believe our broad range of products will improve your well-being and promote vitality to your life. We welcome you to shop online, call us by phone or order one of our catalogs for a broad range of over 5000 products to choose from.
DeliveryAll orders are shipped in discreet packages using UPS. Orders placed before 2:00 P.M. Eastern Time will be shipped the same day. The following are options for delivery and estimated transit times.
How To Process A ReturnIf you are not pleased with your order or have accidentally ordered a product in error, we apologize for your inconvenience. Vitality Medical offers a 30 day satisfaction money back guarantee (less shipping and handling charges). Product must be unused and in new condition. To process a return you must first obtain a Returned Merchandise Authorization (RMA) number. Follow these simple steps. 1. Call our Customer Support Department at 1-800-397-5899. We will need your invoice number and date of purchase, item number, quantity and reason for return. You may also email us at [email protected] and include (RMA) in the subject line. Include the above information and we will reply to you your RMA. 2. Write down your Return Merchandise Number on your shipping label. Return the item prepaid via UPS, in its original packaging and original condition. RefundsIf you made your purchase using a credit card, your account will be credited the amount of purchase (less shipping and handling) once the product has been received. For check or money order purchases, allow 2 - 4 weeks to receive your refund after Vitality Medical receives your returned product. Quantity/Bulk DiscountsFor large quantity or bulk orders please phone 1-800-397-5899 or fax a written request to 1-804-421-4762 with all your requirements. You may also email us detailing your product needs at [email protected] New Business DevelopmentIf your company is interested in creating a strategic partnership with VitalityMedical please contact us at [email protected] with a brief description of your proposal. Include full company and contact information. The Vitality Medical Guarantee:If for any reason you are not 100% satisfied with your purchase, we will promptly refund the cost of the merchandise. Simply return the item in the condition in which it was received within 30 days. Thank You For Shopping With Vitality Medical |